The Deming Cycle, or PDSA cycle, is a model for continuous improvement of quality. It consists of a logical sequence of four repetitive steps for continuous improvement and learning: PLAN, DO, STUDY (CHECK) and ACT. PDCA is an iterative four-step problem-solving process typically used in business process improvement.
Length
16 hoursObjective
Upon completion of this course, the participant will be able to:
- Respond to a problem
Perform required containment
- Utilize a systematic approach to identify root cause candidate
- Form team when required
- Develop a corrective action plan
- Implement a plan
- Evaluate for effectiveness
This is a hands-on course. Team exercises will be performed during the training applying learned techniques to solve actual proprietary problems.
Content
Introduction to Quick Response and Problem Solving
- The Deming Problem Solving Process (PDCA)
- The Six-Step Problem Solving Process
- Containment
- Effective Attitude and Critical Thinking
- 8D Problem Solving
- Seeking the Underlying Root Cause
- Team Approach
- Short-Term Solution
Tools for Collecting and Preserving Data for Analysis
- What is a Measurement
- Sources of Data
- Collecting New Data
Data Analysis Using Causal Factor
- Introduction to Causal Factor Charting
- Development and Use of Causal Factor Charting
25
MAR
2013
MAR
2013
0